Why User Experience Cannot Be Designed – Smashing Magazine
Intruiging, may be a matter of semantics. But for as a service professional the user experience needs to designed and managed. Found at Why User Experience Cannot Be Designed – Smashing Magazine. A...
View ArticleThe ROI of User Experience with Dr. Susan Weinschenk
About this video: In this animated video Dr. Susan Weinschenk demonstrates how user centered design results in significant return on investment (ROI). Transcript: User experience is the science and art...
View ArticleUsability testing myths | Feature | .net magazine
Rolf Molich debunks some commonly held misconceptions about the efficacy and appropriate application of usability testing See on www.netmagazine.com Photocredit: neekaisweird: Meyer Lemon Cheesecake...
View Article4 Experiment Types for User Research: Measuring Usability
“4 Experiment Types For User Research” http://t.co/MdnbRAUS43 (http://t.co/Y0QywbDQ1t) See on www.measuringusability.com Photocredit: a D a n c i n g – Q u e e n Related articles User Experience...
View ArticleQ: How to use Guerrilla tactics in usability testing? A: Use this deck?
Slides from @lily_dart and @rosebotanic’s workshop at Service Design in Government 2015 Source: www.slideshare.net Filed under: Designing design thinking driven operations, Front Office and Customer...
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